Please allow between 1-2 days for processing and 3-5 days for shipping. If more than 7 days have passed please call or email us to review the status of your order. Refunds will be handled through email if necessary.
Due to the personal nature of our garments, returns will be limited. We will refund unused, unworn, non-manipulated garments if returned within 21 days of receipt. Please call (347) 76 CURVY (28789) to obtain a return cofirmation number. If 21 days have past since your order was received or if products have been used or manipulated in any way, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please email us with any questions regarding returns at firstname.lastname@example.org or call or text us at (347) 76 CURVY (28789)
Additional non-returnable items:
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
***Please do not send your purchase back to the manufacturer***
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing pieces for reasons not due to our error.
Any item that is returned more than 21 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email, call, or text us.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.